The COASTLAB24 team hopes that everyone who books a ticket for the event will be able to attend. However, we know that extenuating circumstances do occur. The cancellation and refund policies are as follows:

Registration Cancellation Policy:
Notification of cancellation must be sent in writing to the Organizing Secretariat: blueboxevents@tudelft.nl 

Cancellation refunds are as follows:

• Bookings cancelled on or before 4 weeks before the event are fully refundable.
• Bookings cancelled 2 weeks before the event will not be refundable. The refund and cancellation policy will not be waived; however, ticket(s) may be transferred to another individual if indeed they uphold the same booking type i.e., TU Delft student, staff, employee or general admission.
• If COASTLAB24 must be cancelled due to unforeseen circumstances, we will refund all bookings. However, we do not assume responsibility for any additional costs, charges, or expenses; to include, including charges made for travel and lodging.

After the ticketing form is completed, the payment can be made via the online registration system.

Online Payment module
We offer several options for online payment (available options may vary) via our payment processor (Mollie B.V.). This processor accepts payments with cards and other local payment methods on websites and mobile applications.

Confirmation
Once your payment has been processed, you will receive immediate confirmation and an invoice for your booking.

Promotion code
If you have received a promotion code, you will be able to report this when finalizing the payment.

Although BlueBox Events (BBE) will ensure within reason that services provided for this event are supplied, the supply of such services is not within BBE's control, and so it shall not be liable in any way to the participant for any loss or damage if any of such services shall wholly or partially fail or cease to be available. The participant shall not be entitled to any allowance in respect of sums paid or due under this Agreement. BBE takes no responsibility for the acts or omissions of any supplier of products or services (exclusive or otherwise) to the participants (including without limitation the participants) or for inaccurate copy instructions. BBE shall have no liability to the participants for any loss or damage it may suffer as a result of any act or omission of such suppliers.

The organisers cannot be held responsible for any loss, injury or damage to any property, whatever the cause may be. Should, for any reason outside of the organisers' control (e.g., political or economic circumstances or in the case of a 'force Majeure) the venue or speakers change, or the event is cancelled, the organisers will endeavour to re-schedule or cancel, but shall not be held responsible for any costs, damages or expenses incurred by registrants as a result of this aside from a possible refund. The attendee takes part in the event at his, her or their own risk.